By Marc L. Songini
Minsk, Belarus-based Belarusbank is in the process of impelementing US$20 million of SAP business applications that it expects will modernize and improve its operations. Uladzimir Novik, deputy chairman of the board at the bank, said when fully implemented, the software will support about 5,000 end users at the bank and process some 2 million transactions daily.
Belarusbank is in the midst of a US$20 million implementation of SAP (NYSE: SAP) Latest News about SAP AG business applications that it expects will modernize and improve its operations.
Uladzimir Novik, deputy chairman of the board at the bank, said the mainframe-based SAP software is replacing several systems that had been deployed separately over the years by different company units.
The Minsk, Belarus-based bank has six regional branches, 24,000 employees and approximately $4 billion in assets. It offers 100 services and products.
The bank began implementing the SAP for Banking package, which includes ERP Latest News about enterprise resource planning and CRM Track Customer Satisfaction with Online Surveys applications, in July, Novik said. The project, which will centralize all bank operations for the first time, is expected to be completed by the end of this year, he said.
Novik said when fully implemented, the software will support about 5,000 end users at the bank and process some 2 million transactions daily.
The company is projecting a 10 percent reduction in employee costs in all bank departments as a result of the project. Novik noted that he expects that the IT staff will be cut from 900 to 450 workers through attrition. He also predicted that the software will remove the need for new IT workers down the road.
Further savings, Novik said, will come from eliminating excess servers and workstations.
Novik said the cost savings resulting from the SAP implementation should pay for the software in "several years."
The bank began updating its IT operations in 2001, when officials decided it was time for a "radical turn" that would lead to an integration of its various processes and enable employees to share data stored throughout the company, Novik said.
The company selected the SAP for Banking software after evaluating packages from 24 vendors, Novik said. SAP was selected for its broad functionality and ability to scale. The deal was inked in June, he added.
Leaving 'Soviet' Ways Behind
Belarusbank expects that the SAP software will handle standardized payment, credit and deposit processes -- key requirements for the bank.
The bank also plans to take advantage of the software's support for International Accounting Standards, International Financial Reporting Standards and Basel II financial reporting requirements, Novik said. That support will be necessary as the bank expands its operations and borrows from international money markets.
Belarusbank had long operated under what Novik called a "Soviet style" of banking, where each bank unit operates with separate accounting, reporting and administration systems and processes. In that style, he said, the IT systems were decentralized, inefficient and complex, and relied on paper-based workflows.
Novik noted that the decentralized system required 3,400 employees to handle the bank's accounting functions. Many of these people will be reassigned to other duties once the new software is implemented. The company still pays $8 million a year to maintain the old systems, and Novik said that without the switch to SAP, maintenance costs would have increased by about 20 percent a year.
He also noted that the older software and processes have held back the bank's efforts to make data and products available online for employees and customers. The SAP software should ease the move to online banking, Novik said.
Bart Narter, an analyst at Celent, said banks in the former Soviet Union are starting to turn to the major application vendors as they do more international business.
He said banks still using homegrown software or packaged applications from local vendors often can't meet the reporting requirements of international governing agencies.